Returns must be made within 30 days of invoice date. No returns will be accepted without prior authorization and the issuance of a Returned Goods Authorization number (RGA).
Products must be in the original, undamaged packaging. This includes packing inserts, internal packaging and accessories. Quality Coating will determine payment of shipping cost upon examination of returned goods. Customer will pay shipping costs due to improperly package products.
All returned products are subject to 20% restocking charge.
CONTACT CUSTOMER SERVICE
815-875-2400
Ship the package to us by U.S. mail, UPS, FedEx, or other standard shipping method to:
Quality Coating Co.
2955 N. Main Street
Princeton, IL 51356
Please allow two to three weeks for us to process your return. It might take an additional billing cycle for your issuing bank to list the credit on your credit card statement.